Availability

High availability in day-to-day operations

We keep your sorting facility operational.

Regular maintenance and a rapid response to faults are crucial for the smooth operation of your sorting facility.

By means of scheduled inspections and maintenance, we assess the technical condition of your sorting facility and identify potential vulnerabilities at an early stage. This is how we minimise unplanned downtimes and improve operational reliability.

If a problem does arise, our hotline and remote support are on hand to provide prompt assistance. Where technically possible, we will rectify the fault remotely or provide instructions on how to get your sorting facility up and running again. If repairs are required, our specialists will carry them out professionally and then check that the affected components are working properly and are safe. If original spare parts are required, we ensure they are supplied promptly and in line with your needs.

Your benefits at a glance

+ Reduction in unplanned downtimes

+ Early detection of potential vulnerabilities

+ Stable and continuous facility operation

+ Rapid support in the event of faults

+ Repairs carried out by our specialists

+ A reliable supply of original spare parts

Availability

Further information

Fact Sheet: Original Spare Parts

OEM spare parts for seamless integration and long-term performance.
pdf | 2 MB
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Fact Sheet: Hotline/Remote Support

Rapid support by telephone or remote access in the event of technical faults.
pdf | 2 MB
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Fact Sheet: Maintenance

Regular maintenance to ensure the availability and stable performance of your sorting facility.
pdf | 2 MB
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Fact Sheet: Repairs

Repair services to restore functionality and operational readiness.
pdf | 2 MB
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Original spare parts

Service Hotline Europe

Your contact person for the service portfolio

Nicola Ortmann