Technical support, commissioning,
maintenance & spare parts

It’s our job to help you. To safeguard your investment in the long term, our team of experts is on hand to offer reliable and rapid support.

Our global support team ensures your system availability

  • Technical support
  • Commissioning, maintenance and servicing
  • Spare parts
  • Upgrades
  • Online remote maintenance
  • Training

A team of 30 technicians and engineers is on-hand to assist around the globe. With rapid response times of 24 hours for service work and deliveries of spare parts, we ensure that your technology is always ready for use.

Find your contact partner

Nicola Ortmann

E-mail: Nicola.Ortmann(at)

Phone: +49 221 4984-177

Service hotline, Europe

Phone: +49 (0)221 - 4984 -100

Service query

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